Privacy Policy

The information we gather from members and visitors who apply for the various services our website offers includes, but may not be limited to, email address, name, date of birth, educational qualifications a user-specified password, mailing address, zip/pin code and telephone/mobile number or fax number.

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

We may use also your personal information for analysis of data, usage trends and to evaluate and improve our site/App, marketing research , preventing of frauds. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.

Marvel Matrimony.com collects information for data analysis, identifying usage trends,determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, and services ,marketing research from our users primarily to ensure that we are able to fulfil your requirements and to deliver Personalised experience.

We may share such identifiable information with our associates/affiliates/subsidiaries and such associates/affiliates/subsidiaries may market to you as a result of such sharing. Any information you give us is held with the utmost care and security. We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer/visitor.

Where required or permitted by law, information may be provided to others, such as regulators and law enforcement agencies or to protect the rights ,property or personal safety of other members or the general public . We may voluntarily share your information with law enforcement agencies / Gateway service providers / anti-fraud solution provider(s) if we feel that the transaction is of suspicious nature.

From time to time, we may consider corporate transactions such as a merger, acquisition, reorganization, asset sale, or similar. In these instances, we may transfer or allow access to information to enable the assessment and undertaking of that transaction. If we buy or sell any business or assets, personal information may be transferred to third parties involved in the transaction.

Our website links to other website that may collect personally identifiable information about you. We are not responsible for the privacy policy or the contents of those linked website.

As stipulated in the Privacy Policy we will retain the information we collect from users under the following circumstances:

For as long as the users subscribe to our services to meet their suitable purpose(s) for which it was collected, for the sake of enforcing agreements, for performing audits, for resolving any form of disputes, for establishing legal defences, for pursuing legitimate businesses and to comply with the relevant applicable laws.

We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate internal control measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Once your information is in our possession, we adhere to security guidelines protecting it against unauthorised access.

We may change this Privacy Policy without notice from time to time without any notice to you. However, changes will be updated in the Privacy Policy page.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at deril@marvelmatrimony.com or by mail at No:14, Ramalinga Nagar, OMR Road, Near SRP Tools, Kottivakkam, Chennai - 600041

If you have any question, you can contact Marvel Matrimony at info@marvelmatrimony.com